This privacy policy sets out how Wild About Nutrition uses and protects any personal information that you provide. Wild About Nutrition is committed to ensuring that your privacy is protected. The terms ‘Wild About Nutrition’, ‘our’, ‘we’, ‘us’, ‘my’ or ‘I’ refer to the owner and data controller of the website, Tracey Swain, Registered Dietitian, based in Exeter, Devon, UK. The term ‘you’ refers to the user or viewer of this website.
What Personal Data We Collect and Why We Collect It
- When you visit this website, your IP address is anonymised before it is shared with Google Analytics (in order to monitor broad trends). This means that no data is collected which could identify an individual. Certain information is also collected using JavaScript, such as: the browser type and version, time zone setting, operating system and platform, information about your visit, including specific webpages on the site, clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).
- This website uses cookies – these are small text files which are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
- If you choose to subscribe to Wild About Nutrition, your email address is added to a secure list within my MailChimp account so that I can send my free monthly newsletter to you, as well as information and offers from time to time which I feel may be of interest to you. All subscribers to this email list are clearly informed about how their data will be used, stored, processed, and tracked using the MailChimp service on my newsletter sign-up notice before choosing whether to opt-in or not. This highlights that subscribers will be sent my monthly newsletter, as well as information and offers from time to time which I feel may be of interest. Subscriber’s email addresses are used for no other purposes than those outlined above, and they are free to opt-out at any time. Verifiable consent is obtained using a General Data Protection Regulation (GDPR) compliant sign-up form which stores permission data in list export files (as advised by the MailChimp service). A double opt-in method is also used to ensure explicit consent is obtained for the subscription. All subscribers are free to change their information or opt-out from my newsletter at any time.
- If you avail of any of the Wild About Nutrition Services, relevant information that is needed to complete these services may be collected. For example: contact details to facilitate communication, details needed for invoicing, information about a project, or information needed for completing an individual nutritional assessment. Explicit informed consent is obtained prior to gathering any of this information using Wild About Nutrition Terms and Conditions (for consultancy services) or client agreement (for individual nutritional advice).
Security and Where Your Information is Stored
- I am committed to ensuring that all personal information is secure. I will not distribute, sell or lease personal information to third parties unless I have explicit permission or are required by law to do so.
- In order to prevent unauthorised access or disclosure, I have put in place procedures to safeguard and secure the information I collect. This includes prioritising internet security and the security of the electronic devices I use to process personal data. For example, a firewall is used on my computer, all electronic devices used are password protected and never left unlocked if unattended, and encryption methods are also used. Wild About Nutrition regularly reviews its security processes.
- This website is secure and encrypted. For additional security and GDPR compliance, the IP addresses of those who visit this site are immediately anonymised before being shared with Google Analytics via this method. Wild About Nutrition is hosted on Servers at 1&1 IONOS Limited which is secure and has reported full GDPR compliance.
- Contact details of email subscribers are stored by the MailChimp service which has also reported full GDPR compliance. This information is kept until the individual unsubscribes or requests that I delete this information.
- Service providers used to store and process information related to carrying out dietetic services for clients all have robust security procedures in place and have reported full GDPR compliance. These service providers include: Cloud Storage Services; email hosting via 1&1 IONOS Limited; and nutritional analysis and storage of nutritional health records via Nutrium. All personal, business, and consultancy information is handled confidentially; and sensitive information is encrypted for additional security. BDA and HCPC record-keeping guidelines are strictly adhered to for one to one consultations.
- The contact details of clients who avail of services from Wild About Nutrition (usually in the form of names and email addresses) will be stored for no longer than one year following our last correspondence, or until a company or individual requests that they are deleted.
- Any personal information documented from telephone contact related to the services I provide will be destroyed once the telephone conversation is completed unless there is a valid reason to retain this as part of service provision. In which case I will retain this information until you the client asks that I remove it, but for no longer than a year after the last telephone conversation.
- Any contact I receive on social media is also handled securely and confidentially in line with the GDPR. I will delete any social media messages upon request from the individual concerned, and all contact will be deleted within one year following our last correspondence.
Controlling Your Personal Information
- I will not distribute, sell, or lease your personal information to third parties unless I have your explicit permission or are required by law to do so.
- Under the GDPR, you may request details of personal information which Wild About Nutrition holds about you, request to have your information updated or withdraw consent and request to have your information deleted.
- If you believe that any information we are holding on you is incorrect or incomplete, please contact me as soon as possible, and I will promptly correct any information found to be incorrect.
- Subscribers to my email list can also update your information using the ‘update your preferences’ button provided on each email which is sent, or by contacting myself or MailChimp. All contact made via this email subscription list is also provided with an opt-out facility (the ‘unsubscribe’ button at the end of all emails).
- Please note that there is a legal duty to maintain health records for 8 years from final contact (for adult clients), so removal of data requests from clients who have received one-to-one nutrition advice will be handled on an individual basis and in accordance with UK guidelines.
- I (Tracey Swain) am the data controller at Wild About Nutrition. Please contact me on tracey@wildaboutnutrition.co.uk with any queries or requests related to your personal data and I will respond promptly.
Additional Information
- This site contains links to other websites, such as: links to relevant scientific journals, articles, other blog posts, and sources of information. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Wild About Nutrition does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- Any changes made to this privacy policy in the future will be posted on this page and, where appropriate, notifications will be sent to subscribers or clients by e-mail. Please check this page frequently to see any updates or changes to the Wild About Nutrition privacy policy.
- Questions, comments, and requests related to this privacy policy are welcomed and should be sent to tracey@wildaboutnutrition.co.uk.
This Privacy Policy was last reviewed on 20th May 2022.